For Mexico:
It's very easy! You can place your order directly from the portal by following these simple steps:
1️⃣ Add the product(s) to the cart
2️⃣ Click 'Pay order'
3️⃣ Fill out your shipping information correctly
4️⃣ Choose your payment method. We accept:
- Credit Card (all)
- Debit Card (all)
- Interbank Transfer (SPEI)
- Deposit at the bank window
- Payment at OXXO
📌 If you choose to pay at a bank or OXXO, upon completing your order you will receive the necessary information to make the deposit or transfer and an order confirmation email. Once the payment is made, send the receipt to the same email you received or to WhatsApp (222) 340 2244 to process your order. It is not necessary to send it to both channels.
Remember, we ship to all of Mexico for just $90 pesos, and shipping is FREE on orders over $899.
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International Order (USA, Central and South America, and rest of the world) :
It's very easy! You must place your order directly through the portal so the platform can immediately calculate the international shipping cost based on your order's volumetric weight. Just follow these simple steps:
1️⃣ Add the product(s) to the cart
2️⃣ Click 'Pay order'
3️⃣ Fill out the shipping information to your country correctly.
4️⃣ You'll now be able to see the cost of your order, which includes the Prior Notice issued by the FDA. Take advantage and place a larger order: the more products you add, the more the international shipping cost will be diluted.
5️⃣ It's very important that in the Payment section you select "International Order (USA, Central and South America, and the rest of the world)" ( see image). Then, click "Complete Order" and follow the instructions.
To ensure a smooth and secure shipping process, avoiding delays, hold-ups, or returns, all our packages bound for the United States or in transit to other international destinations include a Prior Notice issued by the FDA. This is an additional regulatory requirement that helps us comply with U.S. Food and Drug Administration regulations, ensuring your products arrive safely.
All international shipments from Mexico use transportation services that consolidate packages in the United States before forwarding them to their final destination , ensuring a more efficient and secure delivery process.
Remember that while we take care of these aspects, any import procedures, taxes, and/or tariffs that may apply in your country are the buyer's responsibility. We're here to support you with whatever you need and make your shopping experience as easy as possible.
